LAW655

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ONLINE DISPUTE RESOLUTION

Course Title

ONLINE DISPUTE RESOLUTION

Course Number

655

Min

1

Course Types

Letter Grading

Credit Type

GPA SEMINARS

Description

Courts cannot handle online disputes. The judicial system is slow, expensive, and geographically bound. Rapidly expanding e-commerce, the growth in cross-boundary transactions, and the inability of traditional legal processes to deal with disputes arising over the web has created a need for online redress options. The international consensus is that online alternative dispute resolution is the best solution to these problems. Online ADR (or "ODR") can resolve online disputes quickly, confidentially, and effectively. It helps parties to be at their best, it connects capable neutrals with parties in effective ways, and it brings efficiencies to inefficient online marketplaces.

This seminar will examine the development of ODR through the lens of DSD (Dispute Systems Design). We'll analyze some of the new practice and ethical challenges it poses to neutrals, and look at all the major providers, administrative agencies, and international organizations currently involved. We'll also get to try out ODR technologies through a series of simulations, and to begin to wrestle with the challenges of providing effective dispute resolution online.